Our rating system is built around a multi-stage audit that lasts a minimum of two weeks per platform. Scores are based on consistent payout behavior, licensing legitimacy, game authenticity, fairness signals, responsible gaming controls, and support quality, not on marketing claims.
We award scores based on repeatable checks and we update ratings when performance changes. The goal is that a rating reflects how a platform behaves now, not how it behaved a year ago.
1. Licensing and Regulatory Framework
We verify that licence claims are real and that the operating entity is not hidden behind suspicious structures. If a licence claim is inconsistent or unverifiable, the platform is not recommended.
2. Payout Velocity and Banking Efficiency
We time withdrawals across methods and penalize unnecessary pending periods. We focus on whether payouts are fast and predictable under normal player use.
3. Game Fairness and Software Providers
We look for reputable providers and signs that games are genuine versions rather than unverified copies. We also pay attention to RTP configuration transparency where possible.
4. Bonus Structures and the Fine Print
We judge bonuses on real value, not headline size. We penalize unrealistic wagering, restrictive max bet rules, and hidden caps that prevent meaningful withdrawals.
5. Responsible Gambling and Self-Exclusion Protocols
We prioritize platforms that offer clear, immediate limit tools and that process self-exclusion requests without delays or sales pressure.
6. User Experience on Desktop and Mobile
We test mobile stability, cashier usability, live game performance, and overall navigation speed. Slow, unstable platforms lose rating points quickly.
7. Customer Support and Resolution Protocols
We test support responsiveness at different times and evaluate whether agents provide direct, competent answers, especially on withdrawals and verification.
8. Security and Data Protection
We confirm modern encryption and check whether the platform reduces unnecessary personal data collection. Strong account security options improve overall trust.
9. Reputation and Community Feedback
We compare our test results with verified player patterns in major communities. Repeated reports of stalling or confiscation trigger deeper investigation.
10. Value for Money and Loyalty Rewards
We evaluate whether loyalty rewards provide real long-term value through cashback and fair perks rather than one-time bait offers.
Licensing & Security
We verify each casino holds a valid gambling licence and uses SSL encryption to protect player data.
Bonus Fairness
We evaluate bonus amounts, wagering requirements, and time limits to ensure offers provide genuine value.
Payment Methods
We check for diverse payment options including crypto, e-wallets, and cards with reasonable processing times.
Game Selection
We assess the variety of games, software providers, and availability of live dealer options.
Customer Support
We test response times across live chat, email, and phone to ensure reliable player support.
Withdrawal Speed
We track actual payout times and verify that casinos process withdrawals within their stated timeframes.